Last Updated: June 2025
At Saigon, your privacy matters to us. This policy explains what information we collect when you shop with us and how we use it — no complicated legal speak, just the essentials.
When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect basic browsing data like pages visited and items viewed to help improve your shopping experience. We only collect what we actually need — nothing more.
We use your information to process and fulfill your orders, send you shipping updates, and respond to any questions or support requests. If you opt in, we may occasionally send you product news or exclusive offers — you can unsubscribe anytime. We never sell your personal data to third parties.
Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as expected.
We take reasonable steps to protect your data using industry-standard encryption and secure payment processing. While no system is 100% foolproof, we work hard to keep your information safe and never store full payment card details on our servers.
We only share your information with trusted third parties who help us run our store — such as shipping carriers and payment processors — and only to the extent necessary to complete your order. These partners are required to keep your data confidential and use it solely for the services they provide to us.
You have the right to access, update, or request deletion of your personal information at any time. You can also opt out of marketing emails using the unsubscribe link in any email we send you. Just reach out to us and we'll take care of it promptly.
Have a question about your privacy or this policy? We're happy to help — reach us at contact@saigon.com.